Account and Data Deletion Request

What Gets Deleted

When you request account deletion, all data associated with your Yappr account will be permanently removed from our systems. This includes your account credentials, all child profiles, audio recordings, learning progress, and any other data stored on our servers.

What to Include in Your Request

To process your deletion request quickly, please include the following information in your email:

• Account Email: The email address associated with your Yappr account
• Child Profiles: Number of child profiles under your account (if applicable)
• Reason for Deletion: Optional, but helps us improve our service
• Confirmation: State that you want to permanently delete all data

Important Information

Processing Time

• Account deletion requests are processed within 7 business days
• You will receive an email confirmation once deletion is complete
• Audio recordings are immediately deleted upon request
• Some backup data may take up to 30 days to be completely removed from all systems

Before You Delete

Consider these alternatives:

• Export Progress Data: Use the app's export feature to save your child's learning progress and achievements
• Delete Specific Audio: You can delete individual audio recordings without deleting your entire account
• Pause Learning: You can simply stop using the app without deleting your data - accounts remain active indefinitely
• Contact Support: If you're having issues with the app, we might be able to help resolve them

Parental Control Options

Parents have granular control over data without full account deletion:

• Delete individual audio recordings from practice sessions
• Remove specific child profiles while keeping others
• Disable audio recording permission (limits app functionality)
• Turn off cloud synchronization and use offline mode only

Local Data

Please note that data stored locally on your device will need to be deleted separately:

• Uninstall the Yappr app from your device
• Clear app data from your device settings (Android) or delete and reinstall (iOS)
• Delete any exported progress reports you no longer need

Contact Information

For any questions about data deletion or privacy concerns:

Email: ashpaksh7@gmail.com

Subject Line: Use "Yappr Account Deletion Request" for faster processing

Your Rights

You have the right to request deletion of your personal data under various privacy laws including:

• COPPA (Children's Online Privacy Protection Act)
• India's Digital Personal Data Protection Act 2023
• GDPR (for EU users)
• Google Play Store and Apple App Store policies

Special Considerations for Children's Data

Because Yappr is designed for children aged 6-14, we take extra precautions:

• Immediate Audio Deletion: All audio recordings can be deleted immediately upon parental request
• Parental Verification: We verify parental identity before processing deletion requests to protect against unauthorized deletions
• Notification: Parents receive confirmation emails at each stage of the deletion process
• No Marketing Retention: We do not retain any data for marketing purposes after account deletion